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PRSA 2009: Measuring the Influence of Social Media

How have public relations metrics changed with the advent of social media?  Katie Paine of KDPaine & Partners addressed this question during a professional development workshop at the 2009 PRSA International Conference.

Paine began her presentation with some statistics:

91 percent of Inc. 500 companies are using social media – however, 38 percent are not monitoring their [...]